Frequently Asked Questions
Everything you need to know about your Rosefield experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your package's journey.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please visit our returns portal to initiate a request.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment options like Klarna and Afterpay.
Are your products covered by a warranty?
All Rosefield watches and jewelry come with a 2-year limited warranty covering manufacturing defects from the date of purchase.
How should I care for my jewelry?
To maintain the shine of your pieces, avoid contact with water, perfumes, and lotions. Store them in a dry place and clean gently with a soft cloth.